Description:
- Patient registration, appointment scheduling, billing and payment collection.
- Perform clinic-closing tasks in accordance with standard procedures at the end of business day.
- Prepare necessary clinical documents for consultation
- Financial Counselling Services, including pre-surgery financial counselling to patients and/or caregiver
- Perform scheduling of pre-operative assessment and surgery appointments.
- Attend and facilitate patient's enquiry/ requests.
- Assist in the preparation/ generation of clinic reports and liaise with medical staff and internal departments for clarification on patient matters, if necessary.
Reponsibilities:
- Must possess at least GCE 'A' Level and above or equivalent, and preferably with 1 year of customer service experience.
- Demonstrate good communication and interpersonal skills with patients, caregivers and colleagues.
- Demonstrate good situational handling skills especially when attending to patients
- Meticulous and possess good teamwork and organisation skills
- Able to thrive in fast-paced environment and adapt well to internal and external changes
- Available to work on Saturday.
By applying to this position, you acknowledge that your application and details will be shared with the recruiter at The People Lab PTE. LTD., who is managing the hiring process for this role.
