Description
- Lead a team of Clinic Executives and Optometrists to ensure efficient and proper operations of the clinic
- Ensure excellent service for our patients through leadership by example
- Regularly train and ensure service proficiency amongst the clinical team
- Ensure consistency of protocols including registration of patients, queue management, dispensing of medications, invoicing and collection of payment, submission of claims, management of drug inventory and general housekeeping
- Perform duties of front desk, including registration, dispensing, collection of payment, claim submission, chaperone, clinical procedures
- Manage medication, consumables and equipment including ordering, stock taking, and general housekeeping
- Able to do accounts payable and receivables
- Ensure compliance with MOH guidelines
- Oversee performance of clinic in consultation with senior management
- Perform and support in any other duties as assigned
Requirements
- Minimum 2 years' experience in operation of a specialist clinic in leadership role
- Ability to lead a team of medical professional
- Strong communication skills and positive attitude
- Able to adapt quickly to dynamic and fluid situations and environment
- Familiarity with claims and/or usage of Plato CMS an advantage
By applying to this position, you acknowledge that your application and details will be shared with the recruiter at The People Lab PTE. LTD., who is managing the hiring process for this role.
