- Apply quality systems.
- Contribute to customer service over various platforms.
- Cultivate productivity and innovative mindset.
- Demonstrate the service vision.
- Follow food and beverage safety and hygiene policies and procedures.
- Implement operations for service excellence.
- Interact with and serve food and beverage guests.
- Maintain food and beverage production and service environment.
- Maintain quality control procedures.
- Prepare for service (mise en place).
- Process payments.
- Project a positive and professional image.
- Provide counter/take-away service.
- Provide go-the-extra-mile service.
- Provide safety and security for guests.
- Respond to service challenges.
- Solve problems and make decisions at operations level.
- Use essential features of a computer.
- Use primary functions and applications of a tablet computer.
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