Responsibilities:
- Administer warranty submission for vehicles.
- Safe keep and proper account for all physical items under warranty claim
- Act as the main coordinator for the assigned products in tracking & submitting documentations for items under warranty for all service centers with principals
- Handle warranty audit with internal auditor and auditors from the principals
- Monitor and provide status on technical recalls.
- Submit technical reports for principals.
- Provide technical advice for workshop.
- Discuss technical failure with principals & cross functions.
- Analyse cause of failure to propose local solutions when principals’ resolution is not favourable
- Prepare and conduct technical training for technicians.
- Work with training institutions for internship and training program
- Assist in studying and computing costing for Service Contracts.
- Performs ad hoc duties as assigned by Superiors
Requirements:
- Relevant experience 1-2 years in automotive repair and technical service, warranty administration with SOP and documentation, technical investigation and report writing
- Able to handle basic negotiation between principals and internal stakeholders
Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]
Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!
R22103985 | EA License 16C7883
