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Jobs in Singapore   »   Jobs in Singapore   »   CUSTOMER SUPPORT OFFICER
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CUSTOMER SUPPORT OFFICER

Stafflink Services Private Limited

► Semiconductor and Electronics industry.

► Work Location: Ang Mo Kio

► Working hours: 8.30am to 5.30pm, Monday to Fridays

► AWS + VB


Our Client is a well-established company in Singapore to serve the semiconductor and electronics industries both local and globally.


Responsibilities:

· Deliver excellent customer support to corporate clients, managing their orders and requests end-to-end.

· Respond promptly to customer inquiries, including quotations, service support, and documentation requests.

· Prepare and submit accurate quotations in a timely manner.

· Provide required documents through customers' respective management systems.

· Proactively update customers on order status and shipment schedules.

· Maintain accurate records of spare parts price lists for customers.

· Coordinate with customers, forwarders, and internal teams to ensure timely execution of orders and shipments.

· Assist customers with customs queries by preparing and submitting the necessary documentation.

· Collaborate with internal teams to resolve customer issues and implement solutions.


Requirements:

· Degree or Diploma with a minimum of 3 years of relevant experience.

· Strong command of spoken and written English.

· Customer-focused, detail-oriented, and hardworking with strong organizational and analytical skills.

· Self-driven, disciplined, and adaptable with a positive, "can-do" attitude.

· High level of integrity and able to handle confidential information.

· Capable of working both independently and in teams.

· Able to handle tight schedules and high request volumes while remaining composed.

· Strong communication, interpersonal, and influencing skills to work with diverse individuals.

· Experience in managing multiple projects with tight deadlines is an advantage.


HOW TO APPLY:


Interested applicants, please click on “Apply Now” or email to submit your resume.


We regret to inform that only shortlisted candidates will be notified.


Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chew Hong Huang

EA Personnel Reg. No.: R24124128

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