Business Development Manager (Maid Agency)
We are seeking a motivated and experienced **Business Development Manager** to join our team. The ideal candidate should have a CEI (Certificate of Employment Intermediaries) certification and at least 2 years of experience in a maid agency or headhunting firm. Preference will be given to those with a KAH (Key Appointment Holder) certification.
Key Responsibilities:
Client Consultation & Support:
- Assist prospective clients with inquiries related to hiring migrant domestic workers (MDWs), providing expert advice and understanding their unique needs.
- Conduct interviews with MDWs and carefully match their skills and background to the specific requirements of each client. Leads will be provided, but proactive client engagement is essential.
Placement & Onboarding Process:
- Manage the entire placement process, from application for relevant work passes to arranging pre-departure and arrival logistics for MDWs.
- Ensure smooth onboarding for both employers and MDWs by coordinating all pre-arrival preparations, including document submission, health checks, and orientation.
Post-Placement Support & Compliance:
- Facilitate post-placement follow-ups between employers and MDWs, ensuring both parties are satisfied and compliant with the Ministry of Manpower (MOM) guidelines.
- Handle employer requests and complaints, providing effective counseling to MDWs and troubleshooting any issues after deployment.
Administrative Duties:
- Accurately maintain company records and perform data entry for all client and worker details.
- Ensure all documentation is filed correctly and in accordance with company and MOM policies.
Ad-hoc Responsibilities:
- Assist with various other tasks as assigned by the management to ensure smooth business operations.
Requirements:
- CEI (Certificate of Employment Intermediaries) certified.
- Preference: KAH (Key Appointment Holder) certification.
- Minimum 2 years of experience in a Maid Agency or Headhunting company.
- Strong interpersonal and communication skills.
- Knowledge of MOM regulations related to migrant domestic workers is essential.
- Ability to work independently and handle multiple client accounts simultaneously.
