Purpose of the Role
The Program Office Associate is responsible for supporting the Program Office on business management and to monitor status of projects/initiatives, collate information and assist in report preparation, and providing updates to management. He/she also drives and supports on staff engagement and development activities across Technology and Operations.
Role Attributes
- Oversees administration needs of the Program Office on projects/initiatives, staff engagement and development to support overall T&O group strategies.
- Key Responsibilities
- Provide business management and project management support (strategic projects).
- Drive Tech and Operations annual Budget planning exercise
- Follow-up on management actions/ track project status and timeline to ensure regular and timely progress update from relevant responsible parties.
- Identify and escalate medium and high risk/issues to Head of Program Office from progress updates received
- Organise, coordinate and facilitate T&O meetings (e.g. management meetings, townhalls etc). Work with multiple stakeholders to prepare agenda and presentation deck.
- Build and maintain effective relationships with project teams as well as extended stakeholders, including sponsor, business representatives and other projects and programs.
- Responsible for improving employee engagement index by conceptualizing and implementing various employee development and engagement activities.
- Initiate and implement innovative team building and collaborative initiatives.
- Responsible to develop and implement communications, events and engagement plan.
- Leading and/or supporting the development and delivery of internal communication plans and materials.
Requirements
- Strong stakeholder engagement and management experience as well as political awareness
- Strong in organizing, adaptable to dynamic changes and excellent in follow-through.
- Relationship management skills with key stakeholder
- Experience with projects and events management preferred.
- Understanding of insurance and IT an added advantage
- Fresh Graduates (Bachelors in Information Technology or others)
