Key Responsibilities:
1. **Recruitment and Staffing**:
- Manage end-to-end recruitment processes, including posting job ads, screening resumes, conducting interviews, and onboarding new employees.
- Collaborate with department heads to understand hiring needs and job requirements.
- Maintain a talent pipeline for key roles.
2. **Employee Relations**:
- Serve as a point of contact for employee queries, issues, and grievances, ensuring a positive work environment.
- Support the development and implementation of policies that promote a healthy workplace culture.
- Mediate disputes and handle disciplinary actions as required.
3. **Training and Development**:
- Identify training needs and coordinate learning and development programs to enhance employee skills and performance.
- Work with external training vendors or develop in-house training programs.
- Monitor the effectiveness of training sessions and suggest improvements.
4. **Performance Management**:
- Oversee the performance appraisal process, ensuring timely and fair evaluations.
- Assist managers in setting clear performance goals and expectations.
- Facilitate career development plans for employees.
5. **Compliance and Record Keeping**:
- Ensure compliance with labour laws, employment regulations, and company policies.
- Maintain accurate employee records, including personal details, employment history, leave, attendance, and benefits.
- Assist with internal and external audits related to HR processes.
6. **Compensation and Benefits**:
- Assist in administering payroll, compensation, and employee benefits programs.
- Support salary benchmarking, raise proposals, and employee welfare programs.
- Handle employee leave, insurance, and other benefits-related inquiries.
7. **HR Strategy**:
- Contribute to the development and implementation of HR strategies aligned with organizational goals.
- Assist in organizational development initiatives, change management, and employee engagement programs.
- Conduct employee surveys and analyse results to propose improvements.
8. **HR Systems and Technology**:
- Maintain and manage HR systems, ensuring data accuracy and the smooth functioning of HR operations.
- Use HR analytics to generate reports on metrics such as turnover rates, absenteeism, and employee satisfaction.
Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Proven experience as an HR Executive or similar role.
- In-depth knowledge of labour laws and HR best practices.
- Proficient in HR software (e.g., HRIS, ATS) and Microsoft Office Suite.
- Strong communication and interpersonal skills.
- Ability to handle confidential information with discretion.
Key Competencies:
- Problem-solving skills: Ability to resolve employee issues effectively.
- Organizational skills: Strong multitasking and time management abilities.
- Attention to detail: High level of accuracy in documentation and processes.
- Teamwork: Ability to work collaboratively with other departments.
- Adaptability: Flexibility in a fast-paced, changing work environment.
