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Jobs in Singapore   »   Jobs in Singapore   »   Engineering Job   »   Engineer Associate
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Engineer Associate

Optimum Solutions (singapore) Pte Ltd

Optimum Solutions (singapore) Pte Ltd company logo

Job Description:

  • To digitize forms using ServiceNow CreateNow Development Suite.
  • Provide requirements elicitation and scope clarification with the business users.
  • Subject matter expert and consultant for ServiceNow forms, business process flow development and troubleshooting.
  • Work closely with the application delivery team in relation to the integration and improvement of digitization forms used by business.
  • Updated on new ServiceNow features like flow designer, integration hub, RPA.


Scope of Work:

  • Adhere to standard software development processes and promote best practices in software development.
  • Such processes and practices include streamlining the build and release strategy, setting up code reviews with peers and incorporating tools to automate manual processes.
  • Work with the application delivery team to ensure solution integrity and quality.
  • Meet strict application delivery deadlines and prioritize assigned tasks to ensure that all deliverables are built and delivered according to specified timelines.
  • Conduct knowledge sharing sessions with the team to discuss technologies and tools.
  • Thoroughly document application configuration processes and procedures of ServiceNow implementation.
  • Conduct training for users and backup administration resources


Requirements:

  • Bachelor's degree or equivalent in computer science.
  • Minimum 4+ years of experience in ServiceNow forms creation using CreateNow.
  • Having knowledge of ITOM, Discovery, Integration Hub, Flow designer and Service Mapping.
  • Knowledgeable in implementing highly complex digital forms for different business needs and users.
  • Proven experience in developing custom, complex workflows using CreateNow serviceNow platform.
  • Knowledge of and compliance with SDLC guidelines and practices.
  • Experience in CMDB is mandatory
  • Positive attitude and perseverance required to troubleshoot/ resolve complex technical issues while balancing multiple priorities.
  • Experience working with database server like Microsoft SQL Server, possesses database design skills and the ability to write optimized queries.
  • Proven, hands-on experience in developing high-availability, multi-tiered web applications.
  • Experience working in an Agile (Scrum) environment

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