JOB SUMMARY
- Lead the origination and relationship management of a SG BBD portfolio consisting International and Regional banks and broker dealers. Set overall business strategy and account plan within the directive of the respective business heads and aligned with SCB priorities, and Global FI priority specifically.
- Drive and support collaboration with GAMs, FAMs, client managers, product partners and risk team to deliver the client strategy and meet the budget through consistent sales discipline and execution. Create long term value for the bank with strong RORWA focus and try to maximize returns within risk appetite set.
- Provide well-designed solutions from our full range of products and services to clients
- Fulfill the cross-sell commitments made in the Account Planning and deal approval processes to improve overall client profitability
- Deepen and broaden client relationship in line with our risk appetite through the diversification of products and services for clients, focusing on those delivering non-funded revenue (“NFR”)
- The successful candidate will be expected to both build and originate new client relationships by providing service and solutions tailored to the clients’ needs and acting as a content provider alongside our regional and global colleagues.
- Demonstrate good understanding of the clients’ strategy, business activities, banking needs and the markets in which they operate. Leverage existing network business on selected GAM accounts, as well as relationships established by the GAM/seniors with the clients’ high level (C suite) executives and actively engage with them.
- Take personal responsibility to provide support, advice and help to improve efficiency and service quality to the clients. Highlight successes and escalate issues early to relevant seniors.
- Constantly evaluate the client portfolio to ensure the efficient use of our balance sheet and good returns in line with the value, risk appetite and financial aspirations of SCB.
- Actively align with line manager on career development, consciously develop risk awareness and maintain the risk-return discipline and adhere to the bank’s global standards in diversification and inclusion. Improve skill set through on the job learning and comprehensive training programs.
- Comply to the bank policies, procedures and relevant banking regulations. Effectively support the governance and controls established to maintain a high standard of compliance. Maintain a good working relationship with Credit, Legal and Compliance as the key stakeholders.
RESPONSIBILITIES
Strategy
Develop and implement the client strategy for International and Regional banks and broker dealer clients which aligns with the established framework (account plan, FI priorities, valued behaviour) of the Bank and Global FI.
(i.) Accountability for delivering financial performance (revenues, costs, RoRWA, etc)
(ii.) Accountability for all other objectives set by the management, specifically on compliance (AML, CDD) and credit risk management
- Identify client needs and buying centers leveraging SCB’s full set of product capabilities; originate new business and grow the franchise with our network advantage.
- Critically review clients and prospects based on their alignment to SCB standards around risk tolerance, fit with footprint, business potential, values and market perception to ensure we are banking with the right clients. Provide inputs on the objectives and performance of the clients covered to GAMs and product partners.
- Engage senior management and client decision makers to improve the quality of dialogue and maintain a strategic partnership with the important clients.
Processes
Proactively manage the designated client portfolio to ensure:
1) Close ties exist with key stakeholders e.g. Financial Markets, Transaction Banking, Corporate Finance, Risk, Country CEOs, Service Delivery, etc
2) Sufficient training to get the understanding of the regulatory environment and Group policies
3) Key risks and concerns (regulatory, financial crime, credit, reputational, ethical, operational etc) within the portfolio are appropriately identified and managed
4) All sales disciplines are adhered to in accordance with Global FI standards i.e. Account Planning, Call Reports, Deal Pipeline Management
- Develop new business opportunities through attendance at key Industry events as necessary
People & Talent
- Adhere to job descriptions and objectives set by line manager and actively seek feedback on performance
- Actively participate in career development planning and alignment with line manager. Develop risk awareness and maintain up to date knowledge on regulatory developments and compliance standards
- Adhere to the bank’s global standards through completion of various mandatory trainings. Improve relevant skill set through on the job learning and comprehensive training programs
Risk Management
- As first line of risk, own and manage the risks within the business and identify, monitor and escalate risks and issues to Second Line and the Senior Management.
- Get familiar with the client behavior through tools and information available and understand the regulation, economic and risk environment of the countries the client operates in
- Take the initiative to be trained on various risks (regulatory, financial crime, credit, reputational, ethical, operational etc) within the portfolio and ensure that key risks and concerns are managed and remediated with adequate escalation to Regional / Country FI Heads and Group governance committees
- Embed the Group’s values and code of conduct into daily behavior and ensure the adherence to the highest standards of ethics and compliance with relevant policies, processes and regulations by the team members.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Willing to work with any local regulators in an open and cooperative manner
Key Stakeholders
Internal:
- Engage with GAMs, FAMs and product partners within the region and globally to ensure breadth and depth of client coverage
- Engage with Client Managers on relevant client account management activities
- Engage with Risk and Legal & Compliance to ensure the portfolio remains credit worthy and within the policies of the bank
- Engage with seniors for their help to maintain good relationship with clients’ decision makers
External:
- Engage with key contacts and seniors of International and Regional BBD clients
- Engage with peers in the FI banking business for collaboration explorations across our product suite
Other Responsibilities
- Embed Here for good and Group’s brand and values in Singapore
- Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
Our Ideal Candidate
- Bachelor degree in Banking or Finance preferred
- Prior experience managing Financial Markets
- 7+ years’ experience in banking or another relevant environment
- Correspondent banking learning’s; ICA or ACAMS certification to be obtained
- Proficiency in Business Language and Mandarin are required as the incumbent will be supporting the Chinese Market.
Role Specific Technical Competencies
- Spot Opportunities
- Solve Problems
- Take the Lead
- Build Resilience
- Collaborate
- Communicate
- Deliver Sustainably
- Achieve Results
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
