• Understand our salon products & services.
• Coordinating the implementation of the Safe Management Measures for the store.
• Maintain the cleanliness of the shop area & understanding the importance of hygiene and cleanliness of the shop.
• Ability to handle customers' requests and complaints with grace.
• Establish contact and developing relationships with customers.
• Recommend hairstyle, coloring and treatment, according to the client’s preference.
• Hands-on experience in coloring, rebonding, hair setting, hair perm techniques.
• Style customer's hair to desired effect, including shaping, curling, cutting, trimming, setting, etc.
• Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)
• Update client records with contact and billing details, appointments and services offered.
• ordering and replenishing supplies, completing accounting duties, adhering to hygiene standards, and overseeing customer service.
• Inform clients about new services, Promotions and discounts.
• Liaise with external Marketing Company on the Salon promotion campaign & advertising.
Requirements:
• Minimum 5 year working experience.
• Good interpersonal and communication skills.
• Friendly, outgoing, creative mindset and a good eye for design.
• Able to work any shift or split shift
• Able to work OT on weekends and public holiday.
Must be able to work extra hours or weekend if needed
· Must be able to work night shift and split shift
· Must be able to work extra hours or weekend if needed
