Role description
· In charge of organizing daily nursing, developing and meeting operational standards following the guidelines given by the managing director.
· Implementation of a quality management system, its use and development in the unit
Know-how
· Know-how in nursing and the necessary education and training
· Know-how in quality management
· Know-how in personnel
· Know-how in legal matters concerning social and health services
Responsibilities
· Organizes daily nursing and its daily planning
· Upholds a quality management system, its use and development
· Establishes a compassionate environment by providing emotional, psychological, and spiritual support to clients and families
· Protects clients and employees by developing and interpreting infection-control policies and protocols; enforcing medication administration, storage procedures, and controlled substance regulations
· Ensures operation of medical and administrative equipment by verifying emergency equipment availability; completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
· Maintains nursing supplies inventory by recording usage; anticipating needed supplies and requisitions
· Promotes client's independence by establishing care plans/goals
· Provides teaching and counseling clients and family members by reinforcing their understanding of disease, medications, and self-care skills
· Maintains safe and clean working environment by implementing and updating procedures, rules, and regulations
· Assists in planning daily work shift
· Leads in risk management in nursing
· Resolves problems and identifies system improvements
· Ensures client safety
· Contributes information to strategic plans and reviews
· Implements production, productivity, quality, and client-service standards
· Implements of nursing and service plans
· Accomplishes nursing training, assigning, coaching, counseling, and disciplining care staff
· Communicates job expectations
· Planning, monitoring, appraising job contributions
· Adheres to Handbook, policies and procedures
Decision making
· Guidelines relating to nursing
· Participating in decision making concerning personnel
Goals
· Client safety
· Job satisfaction
· Client satisfaction
· Quality of activity
· Ethics of nursing
Stakeholders
1. Maintains a cooperative relationship among team members by:
· communicating information responding to requests
· building rapport
· participating in team problem-solving methods.
2. Most important stakeholders:
· Centre Manager: reporting
· Hovi Care employees: implementing decisions
· Clients and their families
· Management team: reporting
· Hovi Care Partners
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