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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Onsite Support Engineer
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Onsite Support Engineer

Mouri Tech Pte. Ltd.

Onsite Support Engineer (L2/L3)

Requirements:

  • Degree/Diploma in IT or Equivalent
  • Minimum 4 – 9 Years of experience in IT End User Support (L2/L3)
  • Clear understanding and experience in handling End Point Computers and IOT Devices
  • Good understanding of Client Server Architecture
  • Working knowledge of basic LAN Networking, Cable crimping and basic troubleshooting
  • Experience in Disc Encryption, Application Security, and Endpoint security at client level.
  • Daily Security and Vulnerability management to maintain KPI and SLA.
  • Basic understanding of Active Directory.
  • Incident and Change Request support to users.
  • Find solution for unseen IT related issues and documentation as SOP.
  • Experienced handling large excel files with Vlook-up, pivot etc.
  • Experienced in collaborating and managing vendor support.
  • Excellent communication and interpersonal skills

Interested applicants please forward your updated profile to [email protected]

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