Summary
The right product, at the right place and at the right time. That’s our mantra at Pacific Operations. Want to be a part of what it takes to bring Apple’s products to the hands of millions of customers across Greater China, North East Asia, South East Asia and Australia & New Zealand? Read on, to learn more. The Product & Launch Readiness (PLR) team is responsible for leading cross functional teams to align on the product launch strategy (timing, volume, channel coverage etc) and closely track execution, ensuring operational risks are raised and mitigated. As a Product Localization Manager, you will lead the full compliance of our hardware products with regulations required for each country in the Pacific region (Japan, Australia, New Zealand and Asia Pacific). You will also support speed to market improvements for product launches and seamless updates to current products. You will develop in-depth knowledge in select countries and products and become the go-to subject matter expert connecting compliance requirements to business impact. Finally, you will drive optimal business decisions regionally and globally with sound business recommendations detailing requirements, impacts, timelines and risks. The Pacific Region’s business is growing, with all teams scaling up to support this dynamic market. This role offers the opportunity to solve some of the most challenging issues due to the complexity of emerging markets and its dynamic business environment. PLM leads the cross functional collaboration to identify solutions which ultimately include the proper localization and customization of the Bill of Materials (BOM) to ensure readiness for the market. This role requires close collaboration across functions: Product Marketing, Operations (e.g. Supply & Demand Planning, Logistics, Reseller Channel Management), Legal, Compliance (e.g. Environmental, Regulatory, Safety & Trade) and Government Affairs.
Description
Define each NPI (new product introduction) localization requirements with WW and regional cross-functional teams Ensure flawless execution of NPI launch with accurate BOM creation Execute BOM roll-in or cut-in requirements Perform First-Article-Inspections (FAIs) on new localized product components Collaborate with global teams on the implementation of Pacific regulatory markings & artworks Work with Regulatory Compliance, Legal, Environmental, Safety, Government Affairs and Trade Compliance teams on resolving and mitigating issues relating to product regulatory requirements Develop & execute localization solutions that are feasible (simple vs complex), scalable and cost effective to ensure products meet 100% of the in-country regulations Identify and communicate risks and priorities to drive on-time and compliant delivery of products
Minimum Qualifications
- Driven professional who is comfortable working in a fast-paced & dynamic environment
- A leader who can quickly understand the intricacy of issues/requirements, develop the business case and drive a plan to resolution
- Exceptional project management & analytical problem solving skills
- Excellent time management, ability to be “hands on” with great attention to detail and ability to handle incomplete / ambiguous information with agility and comfort
- Remarkable ability to build relationships and operate in a matrix organization (e.g. influence without authority)
- Experienced in risk assessment and developing mitigation plans
- Exceptional communicator (both written/verbal)
- Does not accept status quo and can drive business process improvements
Key Qualifications
- Minimum 8-10 years of professional experience in developing the required Skills & Competencies, including international professional experience (Pacific Region is a plus)
- Experience and knowledge of multiple disciplines within supply chain operations (order to fulfilment, supply/demand planning, logistics, manufacturing, etc.) and product management (localization, certification and new product launches) is a plus
Education & Experience
BS/BA degree required; MBA or advanced degree a plus.
