Immediate hire starting in Oct
1 year renewal contract
Location in MacPherson
Based in the MacPherson area, Client is a Energy client and we are looking for a Business Support Operations admin to assist the Business Support Operations team. The candidate will report to the Project Managers and Engineers for this role. We prefer the candidate to be able to start work in October 2024.
About the role
your daily Responsibilities will be interacting with customers, providing information in answer to inquiries about:
- Services and completion, assistance for 24/7 service and tools rentals/calibration.
- Taking service inquiry calls from customers or clients and dispatching the suitable
- customer service engineer/associate to address the site services.
- Receiving and processing orders, providing information concerning changes, pricing in service, preparing the pre-invoices upon completions of services based on the quotations and actual time sheets, preparing the shipping documents required for the dispatch of materials to the customer.
- Follow-up complaints concerning services or billing rendered.
- Coordinating customers’ service requirements with other appropriate departments,
- sub-contractors for the resource management as necessary to ensure effective customer service.
- Follow-up of the invoice’s status with commercial group and with customers.
- Follow-up of the payments schedules to the subcontractors pertaining to the site services and clearing the payment in time.
- Update the HSSE and OSHA’S requirements and check the risk analysis (RA) records are completed before the start of the site commissioning.
- Record the monthly man hours/OT hours & claims.
Skills and experience
The successful candidate will possess:
- ∙diploma in any field
- ∙ 2 years working in a similar work task
- ∙ Specific technical/ soft skills – MS Excel Skills, SAP (if possible)
To apply online, please click on the appropriate link.
EA: 94C3609 / R1110392
