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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Spa Receptionist cum Customer Service | 5 days work | Raffles City Mall
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Spa Receptionist cum Customer Service | 5 days work | Raffles City Mall

Premier Prestige Singapore Pte. Ltd.

Premier Prestige Singapore Pte. Ltd. company logo

Job Responsibilities:

  • Greet and welcome customers in a professional and friendly manner
  • Answer all customer inquiries, both in-person and on the phone, in a timely and courteous manner
  • Schedule appointments and maintain the appointment calendar
  • Maintain accurate records of customer interactions and transactions
  • Assist with customer complaints and provide appropriate solutions
  • Handle and resolve customer complaints and escalate to the appropriate department or manager when necessary
  • Process payments and issue receipts to customers (cashiering)
  • Manage the company's correspondence and respond to emails in a timely manner
  • Maintain a clean and organized reception area

Requirements:

  • Experience as a receptionist, administator, customer service representative or a similar role preferred
  • Experience within a spa environment would be a plus point
  • Excellent communication skills, both verbal and written
  • Able to work independently and in a team
  • Basic proficiency in Microsoft Office
  • Able to multitask and prioritize tasks effectively

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