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Jobs in Singapore   »   Jobs in Singapore   »   IT Operations Specialist (Shift)
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IT Operations Specialist (Shift)

Eps Computer Systems Pte Ltd

Eps Computer Systems Pte Ltd company logo

Note: This is a contract role (renewable subject to work performance)


Work Schedule: This position requires availability for a rotating 24x7 shift schedule, including nights, weekends, and holidays.

Location: To be discussed during interview

Salary: up to S$3,600 + S$180 Fixed Shift Allowance


Job Overview:

  • We are looking for a dedicated and motivated IT Operations Specialist to join our team. This role involves working on a 24x7 shift rotation to ensure the continuous monitoring, support, and maintenance of our IT infrastructure. The ideal candidate should have a strong technical foundation, excellent problem-solving abilities, and be comfortable working in a dynamic and fast-paced environment.

Key Responsibilities (SDC Associate Engineer):

  • Consistently monitor the performance and availability of IT systems, including servers, networks, and applications. Provide first-level troubleshooting and support for any issues that arise.
  • Respond promptly to IT incidents, following established procedures and escalation protocols. Document incidents and resolutions in the incident management system.
  • Perform routine maintenance tasks such as software updates, patch management, and system backups to ensure the integrity and security of IT systems.
  • Execute daily operational tasks, including system health checks, log reviews, and performance monitoring, ensuring all tasks are completed within the defined SLAs.
  • Maintain clear and effective communication with IT teams, stakeholders, and end-users, providing timely updates on incidents and operational activities.
  • Ensure adherence to company policies and regulatory requirements, conducting IT operations securely and in compliance with industry standards.

Job Requirements:

  • Bachelor’s Degree/ Polytechnic Diploma in Computer Science, Information Technology, or a related field.
  • At least 1 year of experience in IT Infrastructure Operations or Support (LAN/WAN/Systems/Cloud).
  • Proficiency in operating systems such as Windows and Linux, network protocols, VMware, and IT infrastructure. Experience with monitoring tools and incident management systems is advantageous.
  • Strong critical thinking, problem-solving skills, and a passion for information security.

Brandon Lim | EA Registration No: R21102894

EPS Consultants Pte Ltd| 95C5630

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