Restaurant Supervisor

Job Title: Restaurant Supervisor

Location: Pasir Ris Bus Interchange

Job Type: Full-time

Job Summary:

We are seeking a dynamic and experienced Restaurant Supervisor to join our team. The ideal candidate will be responsible for overseeing daily operations, ensuring exceptional customer service, and maintaining high-quality standards in our establishment. The role requires a hands-on approach, effective leadership skills, and the ability to thrive in a fast-paced environment, especially during the early morning hours for breakfast preparation.

Responsibilities:

1. Early Morning Shift Management:Lead and supervise the restaurant team during the early morning shift starting at 5:00 AM.
   Coordinate and participate in breakfast preparation, ensuring timely and high-quality service.
2. Staff Training and Development:Train, mentor, and motivate staff members to deliver outstanding customer service.
   Provide ongoing coaching to enhance team performance and efficiency.
3. Operational Excellence:Monitor and manage daily operations to ensure adherence to company policies and standards.
   Oversee inventory control, ordering, and stock rotation to minimize waste and maximize profitability.
4. Customer Satisfaction:Maintain a customer-centric approach by promptly addressing guest concerns and feedback.
   Foster a positive and welcoming atmosphere to enhance the overall dining experience.
5. Team Collaboration:Work closely with kitchen staff, servers, and other team members to maintain a smooth flow of operations.
   Collaborate with the management team to implement new strategies for increased efficiency and customer satisfaction.
6. Quality Control:Conduct regular quality checks on food presentation, taste, and overall service standards.
   Ensure compliance with health and safety regulations to guarantee a safe and clean environment.
7. Scheduling:Develop and manage staff schedules to meet business demands and labor cost goals.

Requirements:

• Proven experience as a Restaurant Supervisor or similar role.
• Strong leadership and interpersonal skills.
• Ability to work early morning shifts, starting at 5:00 AM.
• Exceptional organizational and multitasking abilities.
• Knowledge of food safety and sanitation regulations.
• Excellent problem-solving and decision-making skills.
• Team player with a positive attitude.