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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Patient Care Operations/Hospital Operations (Senior Executive / Assistant Manager)
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Patient Care Operations/Hospital Operations (Senior Executive / Assistant Manager)

Mci Career Services Pte. Ltd.

Mci Career  Services Pte. Ltd. company logo

Job Summary

  • Location: Central Region
  • Company Benefits: AWS + Performance Bonus


Job Responsibilities


Primary Responsibilities and Duties (80%)

1. Operations

  • Plan, coordinate and support the operations of assigned imaging modalities.
  • Review and update policies and workflows in partnership with clinical team recommending processes and controls to improve and optimize efficiency, utilisation, and service delivery.
  • Coordinate and manage assigned projects to minimize disruption and ensure the continued delivery of imaging services to the hospital.

2. Business Management

  • Monitor operational budgets, analyze expenditure trends and utilization data to optimize resource allocation
  • Enable data-driven and cost-conscious utilization of resources across assigned modalities through guidance and budget oversight
  • Assist the section head to formulate plans and strategies to steer the department towards better and improved services and at the same time keep abreast with rapid technology advancement and external competition

Secondary Responsibilities and Duties (20%)


1. Service and Patient Experience

  • Oversee and drive “Incredible Service” initiatives and strategies to continually improve patient experience and communications
  • Work with Section Head to drive communications and initiatives between hospital leadership and front-counter staff

2. Others

  • Supervise and guide junior staff where appropriate
  • Render administrative and professional support to clinical projects or hospital projects in collaboration with clinical or project team
  • Perform any other duties as assigned by reporting officer


Requirements

  • Bachelor's Degree
  • At least 2 years of relevant working experience within healthcare industry
  • Proficient in Microsoft Office applications


Chua Pei Jie Emily

Registration Number: R24125061

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

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