Sales Team Lead (Retail Category) - FMCG #HHL

Location: Kallang
Budget: $4.5K (Flexible based on experience)

Key Responsibilities:

1. Leadership and Team ManagementLead, mentor, and manage a team.
   Set team goals and ensure the team meets performance targets.
   Conduct regular team meetings to discuss progress, challenges, and opportunities.
   
2. Key Account Strategy DevelopmentDevelop long-term strategies to manage and grow relationships for each account.
   Identify opportunities for business expansion, including cross-selling and up-selling.
   Collaborate with senior management to align key account strategies with company goals.
   Prioritize key accounts based on revenue potential and strategic value.
   
3. Client Relationship ManagementBuild and maintain strong relationships with key stakeholders and act as the primary point of contact for top-tier clients, ensuring their needs are met.
   Handle client concerns, resolve issues, and ensure high levels of customer satisfaction.
   Regularly review client accounts to ensure optimal service delivery and address any gaps.
   Identify at-risk clients and develop strategies to retain them.
   Implement customer feedback programs to continuously improve client satisfaction.
   
4. Sales and Revenue ManagementDrive sales growth by developing tailored solutions for key clients.
   Meet or exceed sales and revenue targets set for key accounts.
   Lead negotiations for contracts, pricing, and service level agreements (SLAs).
   Track the performance of key accounts and adjust strategies to meet financial goals.
   
5. Market and Competitor AnalysisMonitor and stay updated on market trends, customer behavior, and competitor activities.
   Provide insights and recommendations to improve the company’s position in the market.
   Use market intelligence to anticipate client needs and adapt strategies accordingly.
   
6. Account Planning and ReportingPrepare and deliver reports on account performance to senior management.
   Track KPIs such as sales growth, client retention, and customer satisfaction.
   Conduct regular account reviews to measure progress and identify opportunities for improvement.
   
7. Budgeting and Financial PlanningPrepare budgets and forecasts for key account activities.
   Manage financial aspects of key accounts, ensuring profitability and cost efficiency.
   Monitor expenses related to key account management and optimize resource allocation.
   

Requirement

1. Experience working in FMCG industry
2. Experience as a buyer in FMCG is advantageous

If interested, please email your resume to [email protected] or telegram me @alexgohhl

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Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)
[email protected]