· Screening, interviewing, hiring, and training factory workers
· Managing workers' schedules.
· Conducting regular inspections of factory to determine whether proper standards of hygiene and sanitation are maintained.
· Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
· Monitoring inventory and ensuring that all the orders are produced.
· Reviewing customer surveys to develop and implement ways to improve customer service.
· Resolving customer complaints in a professional manner.