Location: Senja Care Home
Responsibilities:
- Support the Manager in overseeing compliance in day-to-day operations, directives, KPI and all work processes.
- Conduct home visits, community outreach efforts and conduct community screening for seniors residing in the assigned boundary.
- Develop and implement outreach strategies.
- Build and maintain relationship/ rapport with community seniors.
- Plan and implement activities and programmes based on seniors’ needs and interest to promote active lifestyles and social engagement.
- Gather seniors to join the planned programmes.
- Provide support to seniors who requires befriending and track the efforts done.
- Provide information and refer the community seniors to appropriate services as required.
- Recruit, develop and retain volunteers/ senior volunteers.
- Assist community seniors on vital signs monitoring.
- Compile and submit required reports on a timely basis.
- Provide administrative support such as putting up document for purchases, claims and processing invoice received.
- Track the expenses for the AAC and keep expenses within budget.
- Supervisory role to associates and ensure their competencies.
- Arrange and track essential courses required.
- Any other duties as assigned by the Manager.
- Attend to walk-in, phone and text enquiries and correspondence.
- Track AAC KPIs such as outreach, programmes participation and befriending.
- Ensure confidentiality of the seniors’ data, in line with Organisation’s PDPA policy
Requirements:
- A degree in any discipline.
- 3 to 4 years' experience in community care setting is preferred.
- Good communication and interpersonal skills.
- Can-do positive attitude, with interest to engage the seniors.
- Team player who is organized and meticulous at work.
- Eye for details and meticulous in planning of events from start to the end
- Willing to work on occasional weekends.
- Adaptable to changes
- Ability to multi-task and perform under pressure.
- Able to work in a fast-paced environment.
- Proficient in Microsoft Office and data presentation
