Responsibilities
- Provide detailed disassembly pictures for documentation as per customer requests.
- Conduct disassembly to support cost estimation and review parts lists and standard parts replacements.
- Participate in continuous improvement activities.
- Assemble parts using both re-used and new components.
- Perform flat rate, time & material repairs, basic disassembly, and evaluation of components to restore products to usable condition.
- Evaluate and troubleshoot to determine the root cause of failure, comparing findings against standards and escalating when necessary.
- Assist in setting up necessary repairs and tests.
- Communicate evaluation findings directly with testers, including written documentation and/or product pictures.
- Provide basic technical information to support communication with customers on the usability of obsolete products transitioning to replacement products.
- Review inventory balances for repair parts and request additional stock from the repair coordinator when needed.
- Collaborate with the customer service team to address customer inquiries by gathering material and labor data from the internal management system.
- Participate in assessments to recommend engineering repair or remanufacturing decisions.
- Collaborate with engineering to make strategic decisions regarding the scope of repairs.
Requirements
- ITE graduated.
- Computer literate (Microsoft Office)
- Able to read technical documents (schematics, build books, bill of materials)
- Good to have experience in shipyard environment
Addtional Info
- Company transport pick up: Boon Lay, Jurong East
Tan Cheu Hoon, Fenny
EA License No.: 02C3423
Personnel Registration No.: R22105896
