The duties and responsibilities
1.1 Provide *device management ( *device – ICT devices,
equipment, peripherals and gadgets under the purview of
the ICT department ) of school-owned devices
1.2 Provide technical and applications support for users
during school hours
1.3 Installation, testing and commissioning, maintenance, and
repair of devices.
1.4 Maintenance of tracking list (for e.g. Microsoft Excel,
Google Spreadsheet) to track the loan and return of
devices.
1.5 Manage ICT inventory in the School
1.6 Manage Audio-Visual (AV) inventory in the School
1.7 Deliver and setup ICT devices/resources at the requested
room/ area.
1.8 Assist and supervise ICT vendors during delivery of
services or goods
1.9 Assist School Leaders, management or teachers for
related ICT tasks.
1.10 Process paperwork (for e.g. Loan Form, ICT Request
Form) and related ICT administrative tasks.
1.11 Support and report to the HOD ICT, Subject Head ICT,
ICT Manager and ICT Associate.
1.12 To support and work in tandem with Desktop Engineers
(DEs) deployed in schools.
1.13 To assist in audio, projector and notebook setup during
school programme and events
1.14 To assist in audio and video production when necessary
1.15 To assist in using video editing software or application
when necessary
1.16 To conduct ICT baseline skills (Microsoft applications and
Google applications), ICT related and video related
trainings to students
