Main responsibilities
Application Monitoring
· Define and implement the needed application monitoring for timely incident detection. Use monitoring as code whenever possible.
· Supervise and monitor daily and monthly batch chains, which take place during the Singapore morning and early afternoon time, to ensure that problems are swiftly analyzed and resolved to minimize downtime.
· Process and issue daily, weekly and monthly reporting on data quality.
· Streamline processes to minimize manual intervention.
Incidents and Requests management (from business users and other IT teams)
· Provide level 2-application support to back office users.
· Analyze and manage incidents/requests.
· Coordinate incidents affecting several teams.
Problem Management and continuous improvement
· Identify recurring problems and eliminate them.
· Provide requirements to build team for bug fixing and improvements.
· Prepare and maintain knowledge base for each of the applications in the scope of the team in coordination with build team and operations team.
· Put in place trainings for business users to reduce the number of daily requests from business to IT.
· Process improvements.
· Coach more junior team members as required.
Change improvement
· Release testing.
· Performance analysis.
· Production deployment and validation.
· Production releases on weekend (rotating schedule within the team).
Qualifications and Profile
· Basic knowledge of Java, PL/SQL & Linux.
· Experience on Calypso version 16.
· Hands-on experience in Calypso Back office functionalities:
o Engines
o Events
o Filters
o Reporting Framework
o Scheduled Task
o Message / Swift messages
o Transfers
o Settlement Delivery Instructions
o Accounting
o Pricers
o Workflows
o Reconciliation process
· Understanding of financial assets (Repos, Bonds, securities) and trade lifecycle.
· Experience with regulatory reporting (MMSR).
· Willing to do On-call rotation with teammates to cover night and weekend support
