Who you'll be working with:
- Support market Implementation of Media Central
- Align with market and business unit to global standard
- Participate in technical discussions and decide on implementation model
- Lead Business Analysis, QA, Cutover and Data Migration for the market system implementation.
- Work with vendor team to ensure that activity is on track.
- Perform post implementation review with local project and vendor teams
- Assist Product Team on the platform design and improvement
- Ensure smooth transition - collaborating with support teams, end user groups and all stakeholders
- Report to the Media Systems Lead on implementation progress, issues, risks and changes.
- Assist or lead Media Central superuser forums - ensure immediate business needs are managed and contracting aligns with Global agreement. Promote re-use, common solutions and workflows
- Provide the primary point of coordination between local market teams and the global team
- Media Central Operations - contact point for maintenance, upgrades, security reviews, audits, etc.
- Undertake super-admin duties as defined by the global platform standard operating procedure
- Support, participate and partner with project management and change teams in the market to ensure the following is delivered across markets:
- Change and communications planning
- Knowledge transfer
- Working with vendors and market SMEs for data migration
- Working with vendors and market-appointed trainers
- Working with vendors and market SMEs to agree on cutover strategy and approach
- Working with vendors and market stakeholders to run UAT
- Market set-up
- Business case tracking
What you'll need:
- Bachelor's/master’s degree in Information Systems, Technology, Business Management, or related degree; or equivalent combination of education and work experience
- Demonstrable experience in the implementation of workflow tools – (specific Dynamics 365 Business Central experience is beneficial but not essential)
- Experience in digital transformation programs within large organizations will be an advantage
- Knowledge and experience in project management methodologies such as Agile/PMI/Lean
- Experience of working in a technical environment with APIs and Integrations, including API protocols and formats (e.g. SOAP, REST, XML and JSON)
- Experience in business analysis, requirements elicitation, business process engineering, as-is and to-be mapping, BPMN, etc.
- Highly organized, excellent planning skills with strong business change background
- Has sufficient credibility and gravitas, and ability to work with and relate to a highly demanding internal stakeholder base
- A direct, straightforward style, able to cut to the core quickly
Excellent people and team management skills, able to manage upwards and influence in a complex environment (matrixed and across multiple physical locations)
