- Attending to and addressing guests enquiries
- To deliver professional and expert concierge services to customers.
- Communicate responses in a clear, professional, timely and concise manner.
- Establish relationships with customers with a positive customer experience feeling after every contact.
- Manage, and maintain reservation platform
- Manage events calendar, enquiries, site visits
- Processing bill payments
- Pleasant and outgoing personality
- Positive service attitude, coachable
- Able to multi-task
- Able to work on weekends and public holidays
- 5 day work week
- Variable and daily incentive scheme
- Free shuttle bus from Tanah Merah MRT station