Job Responsibilities:
- Setup, installation and deploying of computers.
- Cloning/Imaging of laptop/desktop
- Station at customer’s office for IT support if required (if stationed, reporting will be at customer location)
- Performing IT support (Ticketing System, Remote Support, Onsite Support)
- Active directory user account management
- Provide administrative support in checklists/reports.
- Perform computer hardware parts upgrades/replacement.
- Other adhoc duties/projects assigned.
- Cover Helpdesk Duty at Fusionopolis if Helpdesk Engineer is not available.
Requirements
- Understand basic Windows OS commands and have adequate knowledge about Windows OS environment, and software such as Microsoft 365, Microsoft Active Directory system,
- ITE /Diploma Holder
