About Us:
@ASK Training Pte Ltd is a leading provider of high-quality training and development programs. We are committed to delivering exceptional learning experiences to help individuals and organizations achieve their goals. We are seeking a dedicated IT & Facilities Executive to join our dynamic team and contribute to our mission.
Job Summary:
The IT & Facilities Executive will be responsible for overseeing and managing the company's IT Infrastructure, as well as ensuring the effective and efficient operation of the company’s facilities. This role requires a proactive and detail-oriented individual with a strong background in IT and facilities management.
Key Responsibilities:
IT Management:
· Manage and maintain IT infrastructure, including M365 administration, networks, and hardware.
· Provide technical support to end-users on various technical issues and problems relating to end-user devices (e.g., desktop/laptop computers, printers, scanners, mobile devices, videoconferencing equipment, projectors) and software such as Microsoft Office and emails.
· Setup and deploy new desktop / laptop computers and the associated software.
· Ensure data security and backup procedures are in place and functioning correctly.
· Manage IT projects, including system upgrades, installations, and migrations and future implementation.
· Coordinate with external vendors for IT-related matters.
· Maintain and up-keep IT equipment inventory and documentation, in compliance with IT policies and procedures. Responsible for hardware and software licensing and compliance.
· Track and manage the lifecycle of all IT assets.
· Conduct regular audits to ensure asset integrity and compliance with company policies.
· Perform other ad-hoc duties as assigned.
Facilities Management
· Oversee the maintenance and operation of office facilities and equipment.
· Handle facility-related emergencies and issues promptly.
Requirements:
· Diploma in Information Technology or a related field.
· Minimum of 5 years of experience in IT management.
· Proficient with Windows operation systems, M365.
· Technical knowledge of IT systems, networks, and hardware.
· Excellent problem-solving and analytical skills.
· Strong organizational and project management skills.
· Ability to work independently and as part of a team.
· Good communication and interpersonal skills.
Working hours:
Monday – Friday 8.30AM to 6:00PM
