Join our vibrant Group Contact Centre team and make a real impact! In this exciting role, you’ll be at the forefront of delivering outstanding service to patients and the public. Thrive in a fast-paced environment where you'll tackle complex healthcare inquiries and provide invaluable support and guidance.
Job Description
- Deliver outstanding customer service by understanding and addressing callers' needs effectively
- Provide accurate and timely information to resolve inquiries and assist with appointment scheduling
- Book and reschedule appointments as requested, ensuring a seamless experience for callers
- Manage administrative functions, including handling emails, referral requests, and emergency activations
- Collaborate with various departments to ensure all requests are addressed and followed up promptly
Job Requirements
- Higher Nitec Level and above
- 1-2 years of relevant experience in contact centre setting will be advantageous
If you're ready to embark on an exciting journey in healthcare and make a difference every day, we want to hear from you! Apply now and be part of something special!
**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**
**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**
JOBSTUDIO PTE LTD
EA License No: 10C4754
EA Personnel: Stephanie Toh
EA Personnel Reg No: R1217674
