Working Location: Central, Singapore
Working Hours: Normal office hours (Mon-Fri)
Positions Available: Sales & Account Management
About the Role:
We are seeking motivated individuals for the position of Customer Relations Executive, with opportunities in Sales OR Account Management. You will be instrumental in driving customer acquisition, retention, and delivering exceptional customer service.
Key Responsibilities:
1. Sales Role:
- Drive business growth by acquiring new customers and retaining existing ones in the Residential and Small Commercial segments.
- Promote and sell solutions through various channels, including hotline, online platforms, and in-person meetings.
- Support account servicing during busy periods.
- Assist with the development of new digital initiatives as the company evolves.
2. Account Management Role:
- Deliver high-quality customer service through hotline, email, and online platforms, handling customer inquiries efficiently.
- Manage day-to-day client relationships within the Residential, Small Commercial, and Tenants segments.
- Assist with digital initiatives to enhance customer experience and service efficiency.
Requirements:
- Strong interpersonal skills to build relationships with both internal and external stakeholders.
- Excellent communication skills in writing, presenting, and engaging with customers and other key parties.
- Prior experience or knowledge in relevant industries is an advantage.
- Proficiency in MS Office is essential.
- Experience with CRM, ERP, or other enterprise software solutions is a plus.
- Diploma/Degree in a related field is an advantage.
- Fresh graduates are welcome to apply.
Interested candidates: Please send your updated resume in MS Word format to [email protected].
