Job Description :
· Consistently deliver quality customer service via existing channels such as our hotline, email inbox and online enquiries
· Familiarise with the three key segments which they are expected to handle day to day: Residential, Small Commercial and Tenants
· Support the ongoing development of new/ digital initiatives as the company embraces new technologies to keep up with an evolving market
· Supporting the company's other activities in line with its overall vision as a leading electricity retailer in Singapore
Requirements :
· Strong interpersonal skills to work effectively with various stakeholders, both within and outside our company
· Excellent communication skills - able to write, present and correspond effectively with any stakeholder(s) as required
· Prior experience or knowledge in relevant industries is an advantage
· Adequate proficiency in MS Office
· Experience with CRM, ERP or other relevant enterprise software/ solutions are a plus
· Diploma/ Degree in related field(s) is an advantage
· Fresh graduates are welcome to apply
Working Location : Central
**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**
