Customer Service Specialist – Join Our Growing Team!
Fit Island is seeking a Customer Service Specialist to join our growing team! This is a fantastic entry-level opportunity for recent graduates who are passionate about customer service and possess excellent communication skills. Responsibilities include handling customer inquiries via phone, email, and chat, resolving issues, and providing exceptional service. Fluency in English and Mandarin Chinese is a must.
Key Responsibilities:
- Respond to customer inquiries promptly.
- Troubleshoot and resolve customer issues efficiently and effectively.
- Provide excellent customer service and build strong customer relationships.
- Maintain accurate records of customer interactions.
- Contribute to a positive and productive team environment.
Requirements:
- Excellent communication and interpersonal skills (English and Mandarin).
- Strong problem-solving and conflict-resolution abilities.
- Proficiency in Microsoft Office Suite.
- Ability to work independently and as part of a team.
- New graduates are encouraged to apply.
