Customer Service Officer
Working days: Monday - Friday
Working Hours: 8.30am - 5pm
Salary : Up to $4,000 (Depending on experience and qualifications)
Location: Changi
12 months contract
1. Deliver personalized service over the telephone to customers on Housing loan, car loan and auto loan on their services enquiries in an effective and efficient manner.
2. Review customer existing home loan package and advice accordingly on the various option available
3. To protect home loan portfolio by managing customer expectation on loan repricing package offered
4. To respond and follow up on customers’ request promptly and accurately
5. Identify cross-sell opportunities during customer interaction and proactive calling.
6. Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
Requirements:
1. Min. Diploma in relevant studies
2. Expereience in call center setting will be advantageous
3. Able to communicate well with customers
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)
