As a Course Consultant, you will be the primary point of contact between Tree Art and prospective customers. Your role involves educating customers about our course curriculum, providing information, addressing inquiries, and assisting in closing sales. You will collaborate closely with the Centre Manager to ensure a smooth customer registration and enrollment process. Your administrative skills, familiarity with Microsoft Office, and proactive approach will contribute to improving sales and enhancing the overall customer experience.
Role and Responsibilities:
-Perform administrative duties using Microsoft Office applications.
-Familiarize yourself with the Tree Art curriculum and programs.
-Identify and recommend course curriculum that aligns with customers' needs and objectives.
-Liaise closely with customers, addressing course inquiries through walk-in and online platforms, and facilitating sales closure.
-Collaborate with the Centre Manager to ensure a seamless registration and enrollment process.
-Collect and review feedback from customers to improve sales and enhance the customer experience.
-Maintain database records and analyze sales data for administrative purposes.
-Undertake any additional duties and responsibilities assigned by the Centre Manager.
Qualification:
-Possess at least a diploma in any field.
-Fresh graduates who are proactive and sales-driven are encouraged to apply.
-Prior experience in sales is an added advantage.
Benefits:
-Competitive salary commensurate with experience.
-Health insurance and retirement benefits (if applicable).
-Professional development opportunities.
-Discretionary bonus.
Working Hours:
-Mon : off
-Tuesday - Friday : 1.30pm - 7.30pm
-Saturday and Sunday: 9.00am - 7.30pm
