Contract Customer Relations Officer (Operations) - RETAIL SETTING [Selling Stove & Heater]
- 1 –year renewable Contract
- Plaza Singapura
- Basic salary up to $2,100/mth
- Retail allowance $150/mth
- Counter allowance $150/mth
- Contract completion bonus up to 1 month’s salary subject to work performance and conduct
Benefit:
- 14 days AL
- 14 days Medical Leave
- Paid medical consultation per Employment Act
Working hours
- Single shift from 10.30am to 9.30pm
- Work 4 days per week roster, ie. 2 week days per week and on every Sat and Sun, including public holidays
- Commit to work up to 6 public holidays
- There will be 1 day weekend off per month (either Sat or Sun) according to roster
Job Scope
- Handle all operational matters and work closely with sales team to ensure fulfilment of sales
- Generate Sales Order upon completion of sales for City Energy Life, call centre and online orders
- Deliver excellent service to ensure high levels of customer satisfaction
- Respond to customer complaints and concerns in a professional manner
- Arrange and update appointments for commercial customers, and liaise with the Commercial team
- Ensure adequate support and timely coordination with inter-departmental colleagues e.g Finance, relating to City Energy Life showroom matters
- Ensure upkeeping and accuracy of all administrative duties, including managing of online store records, documentation etc
- Other duties assigned by Supervisor
WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED
Manfield Employment Services Pte Ltd (Lic. No: 95C2823)
Posting Personnel: Tan Kah Lee
EA Personnel Reg No.: R23116010