Job Title: Patient Service Executive / Network Clinic Coordinator
Responsibilities:
· Support United Primary Care Network (PCN) recruitment, onboarding, and training of GP Partners.
· Promote GP engagement, attend to their enquiries and support them in Healthier SG (HSG) drive.
· Work closely with GPs for PCN and HSG enrolment of chronic and well patients
· Liaise with the service providers or GPs in arranging provision of ancillary services by PCN/HSG
· Support GPs in better integration and coordination with various social partners and institutions
· Provide administrative support to GPs on patient referral to community and social partners, such as Active Aging Centres (AAC), Day Care, Home Care services etc.
· Support the compliance of GP partners with audit requirements of the PCN program.
· Establish feedback management from MOH/AIC to GP partners and vice versa.
· Support the admin team in administering surveys and collating data for analysis and reporting.
· Share Clinic Performance Management to GP partners.
· Assist Nurse Counsellors to provide basic counselling to patients on their care plan compliance and lifestyle modification as required.
· Perform adhoc duties assigned by the Head of PCN.
Job Requirement:
· GCE O Level/ Diploma Holder/ Degree Holder.
· Relevant work experience in healthcare would be an added advantage.
· Ability to work as a team player and independently with minimal supervision.
· Meticulous and able to keep proper and timely documentation of HSG/PCN records, database and quality-related reports.
· Competent in MS Office, in particular MS Excel.
