- Operations and facility management of Systems / Infrastructure according to established procedures and service levels
- Manage systems changes through established change request process and provide status reports to the relevant parties.
- Respond promptly to incident, investigate and provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
- Conduct root cause analysis and implement proactive measures. Monitor effectiveness of implemented measures
- Monitor and measure the performance and availability of systems proactively; implement corrective actions identified to improve performance & availability.
- Monitor the agreed service level (e.g. service request, system availability), document & maintain the configuration of the systems; provide regular reporting to relevant parties
- Plan and implement service continuity measures, i.e., backup/restore procedures and disaster recovery plan, to ensure continuous operation of the business.
- Provide systems related technical advice to customers or project team.
- Provide on-job-training and guidance for junior engineers
To Apply:
Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret that only shortlisted applicants would be notified.
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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No : R22110511 | Teh Chee Hoong
