*GOV* Service Delivery Manager | Operations | EUCD
- Working arrangement: Hybrid working arrangements
- Working location: Central
- Salary Package: Up to $8,500 + AWS
Join our dynamic team and play a pivotal role in shaping the future of enterprise-level end-user computing services. You'll have the opportunity to lead innovative initiatives, drive standardization across desktop services, and enhance user satisfaction within a supportive and collaborative work environment.
Job Responsibilities
- Provide essential enterprise-level end-user computing services, ensuring high availability and reliability.
- Plan and execute new initiatives and enhancements that leverage innovative endpoint technologies to drive organizational efficiency and user satisfaction.
- Collaborate with team leaders and outsourced service providers to plan, manage, and deliver projects aimed at maintaining, enhancing, or developing new desktop services.
- Lead projects to standardize desktop services across the organization, reducing operational overhead and improving service delivery and user satisfaction.
- Supervise and maintain desktop services, ensuring alignment with organizational standards and service level agreements with outsourced providers.
Requirements
- Degree in Computer Science, Computer or Electronics Engineering or Information Technology or equivalent
- Minimum 5 years of relevant working experience in designing, planning, deploying and leading enterprise level ICT infrastructure for end point services
- Good technical knowledge of end point technologies as primary practice area, with knowledge in supporting technologies such as network and servers
- Proactive and dedicated individual with good leadership and multi-tasking capabilities
- Good interpersonal skills, both oral and written, with the ability to present ideas and influence stakeholders
- An adaptable and bold individual who dares to innovate and take smart risks
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Aloysius Tan Sheng Rong - R22110441
ScienTec Consulting Pte Ltd - 11C5781
