Job Scope:
- Process sales orders in the ERP based on the sales order received.
- Ensure that the customers’ orders are processed in time.
- Work closely with sales team to support the sales process from receiving order to delivery of goods to customers.
- Receive customers’ request, enquiries from phone calls, emails, face to face.
- Work with the operation team to provide information to address customers’ requests and enquiries.
- Gather and record customer feedbacks in CRM and provide solutions to ensure customer satisfaction.
- Prepare delivery order, tax invoice and loaner form. Liaising with courier service and in-house courier to ensure timely delivery to customers.
- Support the process of product insurance in Singapore.
- Liaise with end users and Insurance company to process the insurance purchase/claims via the insurance portal.
- Performs various administrative activities relating to processing orders, invoicing and data maintenance.
- Maintain proper documentation of the order processed for audit purposes.
Requirements:
- Possess min Diploma in Business Administration or related field
Possess prior relevant work experience in order processing is preferred - Comfortable to commit for 1 year basis
Interested candidates can write in to Ann at [email protected]
Ann Goh Xin Ting
R1875289
Recruit Express Pte Ltd
E.A License: 99C4599
