Responsibilities
Facility / Infrastructure Maintenance
- Performs specialized preventative and corrective maintenance on-site to critical facility components and/or systems.
- Performs moderately difficult repairs, maintenance, installations and on-site inspections to critical facility systems.
- Monitors the Building Monitoring System (BMS) and resolves alarms for specialized issues requiring considerable judgement and implications to resolve; follows guidelines on standard procedures and makes recommendations for solutioning.
- Operates and maintains plumbing, fire suppression, and life-safety systems.
- Implements energy efficiency measures.
- Assists team members on coordinating critical infrastructures.
- Works on assignments requiring considerable judgment and initiative.
- Understands implications of work and makes recommendations for solutions.
Vendor Support
- Coordinates and directs vendors on skilled tasks to ensure that maintenance activities are carried out per standards and requirements.
- Assists with the creation and submission of scripts for maintenance.
- Tracks and implements the work approval process for service providers for critical maintenance (including briefing at the start of work, control of work during the day workday/shift, final review of the work carried out).
- In cooperation with the vendors, changes/updates technical files for plants and equipment ensuring files and builds are up-to-date.
Site Administration & Incident Support
- Performs specialized site logs and data gathering for issuing of permits, such as Maintenance Operation Protocol (MOPs) and scripts.
- Identifies Single Points of Failure (SPOFs) and makes recommendations for solutions.
- Responds to all on-site incidents, including failures, significant problems and delays.
- Performs Root Cause Analysis (RCA) and make recommendations for solutions.
- Supports the on-site staff during incidents.
- Demonstrates and supports processes and procedures are followed and adhered to.
Work Orders & Additional Projects
- Completes skilled work requests and circuit installations.
- Performs advanced troubleshooting and maintenance of office equipment (if necessary); supports auxiliary equipment and machines with problem solving and repairs to avoid/minimize downtime.
- Makes moderate changes to mechanical, electrical and specialized systems, as directed.
- Carries out more complex infrastructure projects.
- Supports life cycle maintenance/end of life. infrastructure projects and critical replacements.
- May recommend infrastructure projects.
Collaboration
- Collaborates with others to resolve difficult facility incidents.
- Effectively collaborates within the department; may mentor team members on skilled maintenance activities.
- Informs stakeholders of inventory needs to maintain optimal stock levels of critical parts and equipment, may support in coordinating processes for maintaining inventory.
- Acts as a mentor to others in resolving incidents.
Qualifications
- 1+ years of experience, prefer data center experience
EA License Number : 11C4879
