We are seeking an experienced ServiceNow GRC Specialist/Developer to implement, manage, and maintain Governance, Risk, and Compliance (GRC) solutions on the ServiceNow platform.
Key Responsibilities:
• Design, configure, and implement ServiceNow GRC modules, including but not limited to:
o Policy and Compliance Management
o Risk Management
o Audit Management
o Vendor Risk Management
o Incident Management
• Collaborate with business stakeholders to gather requirements and ensure GRC solutions align with business objectives and compliance standards.
• Customize workflows, forms, notifications, and reports to meet business requirements.
• Integrate ServiceNow GRC with other systems and tools, ensuring seamless data exchange and automation.
• Develop custom scripts (using JavaScript) and configuration items within the ServiceNow platform to enhance the GRC capabilities.
• Provide ongoing support, including troubleshooting and optimizing GRC solutions, to ensure optimal platform performance.
• Conduct regular audits and assessments to ensure compliance with regulatory requirements, company policies, and industry best practices.
• Collaborate with the security and IT teams to ensure GRC solutions support risk and compliance frameworks such as ISO 27001, NIST, SOX, GDPR, and others.
• Provide training and documentation for end-users and stakeholders on the use and best practices of ServiceNow GRC.
• Stay current with ServiceNow platform upgrades and GRC-related advancements, ensuring the organization's use of the platform remains up to date and effective.
• Work with Agile teams to deliver GRC solutions on time and within scope.
Qualifications:
• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 3+ years of experience working with ServiceNow, with a focus on GRC or related modules.
• Strong knowledge of ServiceNow platform capabilities, including workflows, forms, business rules, UI policies, and custom scripting.
• Proficiency in JavaScript and other relevant programming languages used in ServiceNow development.
• Experience with GRC frameworks such as ISO 27001, NIST, SOX, HIPAA, and GDPR.
• Understanding of ServiceNow GRC architecture, data models, and integration capabilities.
• Experience with ServiceNow GRC implementations and best practices.
• Strong problem-solving skills with the ability to troubleshoot and resolve complex technical issues.
• Familiarity with Agile development methodologies and the ability to work within cross-functional teams.
• Strong communication and interpersonal skills, with the ability to engage with business and technical stakeholders effectively.
• ServiceNow certifications such as Certified System Administrator, GRC Implementer, or Certified Application Developer are highly preferred
