Job Summary
Strategy
The individual is expected to manage at a group wide level:
- Development and end to end execution of Cash Pricing and Billing initiatives globally
- Drive pricing and billing product / system enhancement(s) as CPO
- Commercialise billing system capabilities, revenue and data initiatives
- This includes working with cross functional stakeholders (Product, Coverage, Technology, COO, CFCC etc) across markets to drive initiatives to grow and protect cash management revenue while adhering to and maintaining strong governance, risk and control oversight.
People & Talent
- Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.Role models effective change behaviour by being flexible and adaptive while maintaining focus.
- Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
- Stimulate an environment where ownership, forward planning, prioritisation, deadline management and streamlined workflows and collaborative and efficient work practices are the norm.
- Ensure the provision of ongoing training and development of critical function stakeholders and ensure they are competent, suitably skilled and qualified for their roles, ensuring that they have effective supervision in place to mitigate any risks
Risk Management
- Take the initiative regarding regulatory, reputational and ethical matters, taking the initiative for providing proactive advice to stakeholders as identified. Coach and manage the team in these matters and ensure they are adequately trained in and cognisant of regulatory, reputational and ethical risks
- Embed the Group’s values and code of conduct and develop a robust culture to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among team members.
- Ensure that Risk Management matters that are brought to the job holder’s attention are subject to direct remedial action and/or ensure adequate escalation to Regional / Country Banking Heads and Group/governance committees, as appropriate
Governance
- Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas
- Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
- Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Role Responsibilities
Drives the origination and execution of Cash Pricing and Billing initiatives globally
- Identify pricing opportunities from data insights
- Work closely with country cash product partners to review opportunities to grow fee and interest
- Support the execution / remediation of initiatives
- Tracking revenue returns from fee initiatives
Support Pricing and Billing system enhancement
- Identify enhancement with country product and sales partners based on client needs and industry trends.
- Partner with Tech and Ops teams to streamline the process to improve operational efficiency around pricing and billing workaround
Commercialise Pricing and Billing system, revenue and data initiatives
- Increase Pricing and Billing system and data usage from country stakeholders
- Ongoing maintenance of the Bridge page
- Develop marketing materials – e.g. broadcast communications, video and external client material
- Monitor market trends and competition to drive competitiveness
Support Governance and Risk Management
- Maintain pricing governance guidelines
- Collaborate with Risk to review controls and mitigate identified risk
- Manage Service Performance Reviews with internal outsourced partners
Key Stakeholders
- Regional / Country Product Teams
- Central product management
- Central product development
- Coverage Teams
- Cash ITO
- TB COO
- TB Finance
- Legal and compliance
Other Responsibilities
- Embed Here for good and Group’s brand and values, Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)
- Perform other responsibilities as assigned under Group, Country, Business or Functional policies and procedures.
Ideal Candidate:
- University Graduate
- 8 years of banking experience
- Preferably in Corporate and Investment Banking Cash Management Product Management roles, Sales or RM profile/roles. Alternatively, candidates with strong experience working with Tech and Ops with core Cash background.
- Stakeholder management skills
- Communication skills
- Strong business acumen
- Strong analytical skills
- Attention to detail
- Project management skills
Role Specific Technical Competencies
- Experience in Cash Management Product Management roles, Sales or Relationship Management
- Global Mindset
- Strategic Mindset
- Organisational Skills
- Stakeholder Management
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
