Key Responsibilities:
- Oversee department operations to meet customer requirements, including order fulfilment, inventory management, delivery timelines, and accurate documentation
- Lead a team of 40-60 staff, ensuring quality work output, compliance, and discipline
- Train and develop employees, ensuring continuous improvement and adherence to procedures
- Prepare and report KPIs for management review and strategic planning
- Conduct customer meetings to address service needs and improve delivery
- Manage inventory with regular cycle counts and resolve daily operational issues
- Handle logistics administration, including data entry and usage of WMS
- Perform 5S practices to maintain warehouse cleanliness and organization
- Assign tasks, optimize workflow, and maintain staff welfare and discipline
- Enforce safety protocols and ensure compliance with SOPs
- Assist with any additional duties assigned by superiors
Requirements:
- Diploma or Degree in a related field
- Minimum 4 years of experience in warehouse operations, with leadership experience managing a team of at least 20-40 staff
- Proficiency in Microsoft Office Suite and Warehouse Management Systems (WMS)
- Strong analytical skills with experience in process mapping and value stream mapping
- Ability to work with data to identify improvement areas and drive operational excellence (e.g., Power BI, Tableau)
- Excellent communication, leadership, and coaching skills
- Positive mindset, eager to learn, and open to adopting digitalization and automation technologies
Why Join Us?
- Competitive salary package
- Opportunities for career growth
- Be part of a forward-thinking and innovative team
If you have what it takes to lead a dynamic team and ensure operational excellence, apply today!
Aaron Chong
Elitez&Associates Pte Ltd
R23116665
20C0426
