Job Details:
- Source tender/quotation opportunities and manage submission for clients
- Review tender documents/award letters and handle all the post-tender queries/correspondence
- Manage the filing for all the tender/quotation documents
- Maintain tender/quotation and extension of contract in tender tracking system
- Provide updates to clients/customers
- Perform accurate and prompt entry of fax orders, order hotline and other sources into the system
- Handle all inquiries/complaints/feedback from customer/clients
- Ensure compliance to ISO and ISMS procedures and processes
Duties and Responsibilities:
- Source/publish tender or quotation opportunities
- Manage the submission of tender or quotation
- Review/check tender documents & contract terms and conditions prior to submission
- Review/check letter of awards (LOAs) and contracts
- Maintain tender/quotation and contract extension in tender tracking system
- Handle post tender queries and correspondence
- Check purchase orders against tenders and quotations
- Ensure timely filing of all the tender/quotation documents
- Manage item code change
- Respond to all inquiries from customer and clients in a customer service orientated manner
- Provide admin support when necessary. E.g. Filing, data entry, retrieval of documents, or any other duties and tasks assigned
- Ensure strict adherence and compliance to ISO and ISMS procedures
- Any other tasks that may be assigned due to the exigencies of operational requirements
Job Requirements:
- Min diploma
- Experienced in Admin, Customer Service; Order and PO Entry preferred
- Good verbal, communication and interpersonal skills
- Careful and meticulous, attention to details
- Good follow up and time management skill
- Computer literate
