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Jobs in Singapore   »   Jobs in Singapore   »   Human Resources Job   »   Senior Assistant Manager, HR Group Shared Services – Benefit Ops (Ref 25905)
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Senior Assistant Manager, HR Group Shared Services – Benefit Ops (Ref 25905)

Jobline Resources Pte. Ltd.

Responsibilities

• Lead and coach a team of specialists to achieve desired levels of performance and quality for seamless delivery of daily Benefits and L&D operational matters.

• Oversee the insurance claims processing to ensure the claims are timely processed by insurer.

• Act as an advisor and provide guidance to the team for related escalations or issues that arise.

• Support monthly Divisional Service Level Agreement (SLA) statistical reporting to effectively present trends and team performance indicators and assist in other ad-hoc statistics report where applicable.

• Drive process improvements and system enhancements within the team for efficiency and effectiveness and ensure in compliance with relevant local employment regulations and company policies.


Requirements

• Degree in Human Resource or Business-related discipline.

• More than 6 years of HR experience with minimum 3 years relevant to benefits and/or L&D operations.

• Understanding of HR benefits practises and employment laws and regulations.

• Strong interpersonal and communication skills to build strong relationships with stakeholders.

• Supervisory experience is preferred.

• Proficient in MS Office (Word, Excel, Powerpoint) and knowledge with SuccessFactor will be an advantage.

• Self-driven, strong adaptability, meticulous and ability to prioritise work.


Licence no: 12C6060

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