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Jobs in Singapore   »   Jobs in Singapore   »   Sales / Marketing Job   »   Sales Support Specialist
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Sales Support Specialist

Trilogy Technologies Pte. Ltd.

Trilogy Technologies Pte. Ltd. company logo
  • Provide troubleshooting assistance for customer orders, account statuses and relevant problems
  • Provide data and guides to help the sales team
  • Develop and monitor performance indicators
  • Manage sales tracking tools and report on important information
  • Keep record of sales trends
  • Provide quotation efficiently and timely
  • Liaise with account managers to develop specific sales strategies
  • Stay up-to-date with new product and feature launches and ensure sales team is on board
  • Review pending orders and specific customers requests to ensure excellent customer service and customer experience
  • Suggest sales process improvements

Requirements and skills

  • Proven work experience as a Sales support specialist or Sales support associate
  • Hands on experience with ERP and CRM systems
  • Proficiency with MS Office Suite, particularly MS Excel
  • In-depth understanding of sales principles and customer service practices
  • Excellent communication skills
  • Responsive and customer centric attitude
  • Analytical and multitasking skills
  • Teamwork and motivational skills
  • Degree / diploma in Marketing or engineering degree in relevant field a plus

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