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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Service Captain/Supervisor
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Service Captain/Supervisor

Burnt Ends Restaurant Pte. Ltd.

Burnt Ends Restaurant Pte. Ltd. company logo

JOB RESPONSIBILITIES:

  • Assist Supervisors and Managers in ensuring the smooth daily operation of the cafe
  • Ensure customers have a pleasant and memorable dining experience
  • Constantly obtain customer feedback during operations to ensure satisfaction
  • Monitor setup, maintenance, cleanliness and safety of dining areas
  • Perform duties like ordering, serving, clearing and setting of tables
  • Promote sales and be familiar with promotions and menu
  • Attend to customer complaints (if any)
  • To handle cashiering duties
  • Assist to upsell promotions
  • Constantly motivate & cultivate a team spirit in the restaurant
  • Maintains utmost service standards and discipline/grooming among the service staff
  • Supervise and train the service staff to Outlet standards of excellence
  • Adhere to company’s standard operating procedures
  • Required to act as Manager on Duty in absence of the Managers & Supervisors
  • Any other appropriate duties and responsibilities as assigned

JOB REQUIREMENTS:

  • Possess 2-3 years of F&B service experience
  • Strong public relations skills
  • Possess good communication & interpersonal skills.
  • Able to work independently and as a team.
  • 5 days work week

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