- Position : Ecommerce Senior Executive (Retail / Haircare) – Up to $5,000 - Ubi
- Location : Ubi
- Working hours : 5 Days Work Week – Monday to Friday: 9.00 AM to 6.00 PM
- Salary (commensurate with experience) : Up to $5,000 + Performance Bonus + 14 Days Annual Leave
- Duration : Perm
- Industry : Hair Care Industry
Responsibilities:
- Work closely with the Commercial Manager in developing and overseeing the online retail strategy for Singapore and potential new markets in Asia Pacific across all channels to drive business growth.
- Plan, develop, and implement strategies to attract and retain online customers, ranging from the running of customer engagement activities, improvement of customer journey on eStore and development of new content to boost conversion rates.
- Co-ordinate with cross-functional teams on the execution of brand, marketing, and eCommerce activities.
- Responsible for monthly reports analyzing brand and competitor performance, offering insights and identifying growth opportunities.
- Manage the day-to-day operations on eStore and marketplaces, including the updating of storefronts, order fulfilment and resolution of customer enquiries and other issues.
- Update and maintain eCommerce content, ensuring all pages, products & prices across all platforms are accurate and updated at all times.
- Plan and execute tactical offers / mechanics / promotions to support key campaigns on platforms.
- Liaise with external vendors to troubleshoot issues faced on eStore, optimize user experience, and evolve the backend operating system.
- Analyse and review product & campaign performances to improve marketing effectiveness and ROI.
- Any other ad-hoc duties assigned
Requirements:
- Minimum Diploma in Business / Marketing or Equivalent
- Minimum 3 years of experience, preferably in the FMCG / beauty industry
- Prior experience in working with platforms such as Shopee, Lazada and eStore – with a proven track record in driving and growing eCommerce revenue channels
- Strong aesthetic flair, and preferably with basic skills in Adobe Illustrator, or online image-editing software such as Photopea
- Familiarity with the usage of Shopify to manage eStore is a plus
- Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only
Email to: [email protected]
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***We do not charge our candidates any referral fee nor bind them with any contract.***
Jeslyn Tan
Associate Consulting Director (APAC)
Reg no.: R21101247 | EA No: 13C6684
Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.
If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.
