Responsibilities:
- Design and implement a training strategy aligned with organizational goals.
- Identify skills gaps and emerging training needs through assessments and feedback.
- Oversee the creation and delivery of training programs, including onboarding, compliance, and professional development.
- Evaluate and improve existing training programs based on participant feedback and performance metrics.
- Lead and mentor the training team, fostering a culture of continuous improvement and collaboration.
- Conduct regular performance evaluations and provide developmental support to team members.
- Develop and manage the training budget, ensuring cost-effective use of resources.
- Identify funding opportunities for training initiatives.
- Collaborate with department heads to tailor training initiatives that meet specific team needs.
- Act as a liaison between management and staff regarding training programs and policies.
- Establish metrics to assess the effectiveness of training programs and their impact on employee performance.
- Provide regular reports to senior management on training outcomes and ROI.
- Ensure all training programs comply with relevant laws and regulations.
- Stay current with industry trends and best practices in training and development.
Prerequisite:
- Diploma and above in Business Administration or equivalent.
- Candidate with ACLP certification is an added advantage.
- 5 years or more experience in a training and development leadership role.
- Strong understanding of adult learning principles and instructional design.
- Excellent communication, leadership, and interpersonal skills.
- Ability to analyze data and generate reports for strategic decision-making.
- Project management skills with a focus on meeting deadlines.
- Strong organizational and problem-solving abilities.
